Shipping policy

T-Rex Fitness Shipping Policy

At T-Rex Fitness, we strive to deliver your orders promptly and efficiently. Below is our shipping policy to ensure a seamless experience for our customers.

Processing Time

  • Orders are processed within 1-2 business days (Monday to Friday, excluding holidays).

  • Once your order is processed, you will receive a confirmation email with tracking details.

  • Orders placed after business hours or on weekends/holidays will be processed the next business day.

Shipping Methods & Delivery Time

We offer multiple shipping options to cater to your needs:

  • Standard Shipping: Estimated delivery within 5-7 business days.

  • Expedited Shipping: Estimated delivery within 2-4 business days.

  • Express Shipping: Estimated delivery within 1-2 business days.

Delivery times may vary depending on your location and external factors beyond our control (e.g., weather conditions, carrier delays, holidays).

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • We offer free standard shipping on orders over a specified amount (if applicable; details will be provided at checkout).

International Shipping

  • We currently ship to select international locations.

  • Delivery times for international orders vary based on destination and customs clearance.

  • Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Order Tracking

  • Once your order has been shipped, a tracking number will be sent to your email.

  • You can track your shipment using the provided link in the email.

Delayed or Lost Shipments

  • If your package is delayed or lost, please contact us at trexfitness99@gmail.com with your order details.

  • We will work with the carrier to resolve the issue and provide assistance where possible.

Incorrect Address or Failed Delivery

  • Please ensure your shipping address is correct at checkout.

  • If an incorrect address is provided, we are not responsible for lost shipments, and additional reshipping fees may apply.

  • If a package is returned due to a failed delivery attempt, customers may be required to cover re-shipment costs.

Damaged Shipments

  • If your order arrives damaged, please contact us at trexfitness99@gmail.com within 7 days of delivery with photos of the damaged product and packaging.

  • We will assess the issue and arrange for a replacement or refund as necessary.

For any questions regarding shipping, feel free to reach out to us at trexfitness99@gmail.com. Thank you for choosing T-Rex Fitness!